FAQ – Native Foodies

Answers to Your Questions– All in One Place

1. What kind of products do you sell?

We offer traditional and natural food products including snacks, sweets, health mixes, hair oils, and native ingredients made with love and authenticity.

2. How can I place an order?

Just visit our website, browse the products, add them to your cart, and proceed to checkout. You’ll receive a confirmation message once your order is placed.

3. Which areas do you deliver to?

We deliver all across India and also accept international orders. Delivery times vary by location.

4. How long will it take to receive my order?

Tamil Nadu: 24–48 hours
Other Indian States: 3–9 working days

5. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible.

6. Do you accept returns?

No. As we sell fresh food products, we do not accept returns. However, refunds are available under specific conditions.

7. When am I eligible for a refund?

If you receive a damaged or incorrect item, you must inform us within 24 hours of delivery. Refunds will be processed within 15–30 days after approval.